Terms of Service

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legal agreement between you and AstralFlare AG ("AstralFlare", "we", "our", or "us") regarding your use of our real estate website builder platforms, services, and related offerings. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms.

If you do not agree to these Terms, you must not access or use our services. These Terms apply to all users of our services, including visitors, registered users, and paying customers.

We may modify these Terms at any time by posting updated terms on our website. Your continued use of our services after such modifications constitutes acceptance of the updated Terms.

2. Description of Services

AstralFlare provides professional website builder platforms and related services specifically designed for real estate professionals, including estate agents, property developers, and real estate agencies. Our services include:

• Custom website development and design services
• Template-based website building platforms
• Property management system integrations
• Search engine optimisation (SEO) services
• Mobile optimisation and responsive design
• Ongoing technical support and maintenance
• Digital marketing and advertising solutions

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, with or without notice, though we will endeavour to provide reasonable advance notice of material changes.

3. User Obligations

By using our services, you agree to comply with all applicable laws, regulations, and these Terms. Your obligations include:

3.1 Account Responsibility

• Providing accurate and complete information during registration
• Maintaining the security and confidentiality of your account credentials
• Notifying us immediately of any unauthorised use of your account
• Being responsible for all activities that occur under your account

3.2 Acceptable Use

• Using our services only for lawful purposes
• Not uploading or transmitting harmful, illegal, or infringing content
• Respecting the intellectual property rights of others
• Not attempting to interfere with or disrupt our services
• Complying with all applicable real estate regulations and licensing requirements

3.3 Content Standards

You are responsible for ensuring that all content you upload or display through our services is accurate, legal, and appropriate. This includes property listings, images, descriptions, and contact information.

4. Intellectual Property

The AstralFlare platform, including all software, designs, text, graphics, logos, and other content, is owned by AstralFlare AG and is protected by copyright, trademark, and other intellectual property laws.

4.1 Our Intellectual Property

• All platform technology, software, and code remain our exclusive property
• Our trademarks, service marks, and trade names may not be used without permission
• Templates and design elements are licensed to you for use with our services only
• Reverse engineering, copying, or distributing our technology is prohibited

4.2 Your Content

You retain ownership of content you upload to our platform, including property listings, images, and descriptions. However, by using our services, you grant us a licence to host, display, and distribute your content as necessary to provide our services.

4.3 Copyright Compliance

We respect intellectual property rights and expect our users to do the same. If you believe content on our platform infringes your copyright, please contact us with details of the alleged infringement.

5. Payment Terms

Payment terms for our services are specified in your service agreement or as communicated during the ordering process. General payment terms include:

• Fees are payable in advance unless otherwise agreed
• All prices are quoted in Euros and exclude applicable taxes
• Late payment may result in service suspension or termination
• Refunds are provided in accordance with our refund policy
• You are responsible for all taxes related to your use of our services

6. Limitation of Liability

To the maximum extent permitted by applicable law, AstralFlare AG shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of our services.

6.1 Service Availability

While we strive to maintain high service availability, we do not guarantee that our services will be uninterrupted, error-free, or completely secure. We reserve the right to perform maintenance and updates that may temporarily affect service availability.

6.2 Third-Party Services

Our platform may integrate with third-party services or contain links to external websites. We are not responsible for the availability, content, or practices of such third-party services.

6.3 Maximum Liability

In no event shall our total liability to you exceed the amount paid by you to AstralFlare in the twelve months preceding the claim.

7. Indemnification

You agree to indemnify, defend, and hold harmless AstralFlare AG, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with:

• Your use of our services
• Your violation of these Terms
• Your violation of any rights of another party
• Content you upload or display through our services
• Your real estate business activities

8. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to our privacy practices as described in our Privacy Policy.

We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR), and implement appropriate technical and organisational measures to protect your personal data.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Germany, without regard to its conflict of law principles. The courts of Düsseldorf, Germany, shall have exclusive jurisdiction over any disputes arising from or relating to these Terms or your use of our services.

If you are a consumer resident in the European Union, you may also bring proceedings in the courts of your country of residence, and nothing in these Terms affects your statutory rights as a consumer.

Before initiating any legal proceedings, we encourage you to contact us to seek an amicable resolution of any disputes.

10. Termination

Either party may terminate the service agreement in accordance with the terms specified in your service contract. General termination provisions include:

10.1 Termination by You

• You may terminate your account at any time by providing written notice
• Termination does not relieve you of payment obligations for services already provided
• You are responsible for backing up your data before termination

10.2 Termination by Us

• We may terminate or suspend your account for breach of these Terms
• We may terminate with notice for business reasons
• Immediate termination may occur for serious violations or illegal activities

10.3 Effect of Termination

Upon termination, your right to use our services ceases immediately. We may delete your account and data in accordance with our data retention policies. Provisions that by their nature should survive termination shall continue in effect.

11. General Provisions

11.1 Entire Agreement

These Terms, together with our Privacy Policy and any specific service agreements, constitute the entire agreement between you and AstralFlare regarding your use of our services.

11.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

11.3 Waiver

Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision.

11.4 Assignment

You may not assign or transfer these Terms or your account without our written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.

12. Contact Information

If you have any questions about these Terms of Service, please contact us: